MultiCare Elite delivers unparalleled medical coverage with the highest limits in Cyprus

Universal Life has recently unveiled MultiCare Elite, a new health insurance option within the MultiCare International Health Plan family. What was the inspiration behind creating this cutting-edge plan?

The birth of MultiCare Elite was fuelled by our commitment to truly understanding our customers’ needs and the evolving landscape of health insurance in Cyprus. For over 30 years, MultiCare International Health Plan, developed in partnership with AXA-Global Health Care, has been a cornerstone in the market, capturing over 30% of the share. We’ve always offered a range of MultiCare Health Plan options to meet diverse needs. However, through careful listening to our clients’ feedback, it became evident that there was a strong demand for a top-tier health insurance product. Our goal with MultiCare Elite is to deliver unparalleled medical coverage with the highest limits available in Cyprus, setting a new standard for excellence in health insurance.

Who is MultiCare Elite designed for, and what makes it unique compared to other health insurance options in Cyprus?

MultiCare Elite is specifically designed for those who seek nothing but the best in health coverage. It’s tailored for individuals who demand a plan that goes beyond the basics and truly supports their lifestyle and expectations.

What makes MultiCare Elite unique is its exceptional focus on delivering superior care and unmatched peace of mind. Unlike other options, this plan offers an extraordinary level of comprehensive coverage, including extensive in-patient and out-patient services, dental and optical benefits, and global emergency protection—all while maintaining competitive rates.

This personalized approach ensures our clients experience top-tier healthcare solutions that seamlessly fit their needs, setting MultiCare Elite apart as a premier choice in the Cyprus market.

Can you highlight some of the specific benefits that MultiCare Elite offers?

MultiCare Elite is designed to provide an unparalleled level of healthcare coverage, with a range of premium benefits that ensure both comprehensive protection and exceptional service. Here’s a look at what sets MultiCare Elite apart:

• €5,000,000 Annual Coverage for In-Patient Expenses: Enjoy extensive protection for all your hospital stays and treatments.
• €10,000 Annual Coverage for Out-Patient Expenses: Receive generous support for consultations, diagnostics, and treatments outside the hospital.
• In-Patient Psychiatric Treatment: Access specialized mental health care when you need it most.
• Kidney Dialysis Up to €25,000: Comprehensive support for critical kidney treatments.
• Pregnancy Coverage Up to €6,000 Per Pregnancy: Tailored benefits for expectant mothers, covering a range of prenatal and postnatal needs.
• Day Patient and Outpatient Radiotherapy and Chemotherapy Cash Benefits Up to €2,000 Per Year: Financial assistance for essential cancer treatments.
• Comprehensive Dental Cover with an Overall Limit of Over €3,000: Extensive coverage for dental care to keep your smile healthy.
• Coverage for Glasses and Contact Lenses: Support for your vision needs, ensuring clear sight.
• Travel Allowance for Accompanying Adults Abroad: Assistance for accompanying family members during overseas treatments.
• Cover for Chronic Conditions: Ongoing support for long-term health issues.
• In-Patient Palliative Care: Compassionate care to enhance quality of life in critical times.

MultiCare Elite is not just about covering essential health needs; it's about enhancing your overall healthcare experience with premium solutions and dedicated support.

What makes MultiCare Elite stand out from other health plans available today?

MultiCare Elite sets itself apart with its unrivalled blend of comprehensive and personalized coverage, meticulously designed from direct customer feedback. It goes beyond the ordinary by offering an impressive array of high-level benefits, such as extensive in-patient and out-patient care, comprehensive dental and optical coverage, and worldwide emergency protection—all at competitive rates.

What truly differentiates MultiCare Elite is its commitment to addressing the unique needs and preferences of its discerning clients. This bespoke approach not only provides exceptional healthcare solutions but also ensures peace of mind, perfectly aligning with the lifestyle and expectations of those who demand the best in their health insurance coverage.

What additional services do MultiCare Elite customers benefit from?

MultiCare Elite offers a wealth of premium services that go far beyond typical health insurance coverage. Our customers enjoy a suite of exclusive benefits designed to enhance their overall healthcare experience:

• International Emergency Medical Assistance: Access to emergency care anywhere in the world, ensuring you're protected no matter where you are.
• Direct Settlement of In-Patient Hospital Bills: Simplify your hospital visits with direct payment to facilities, so you can focus on your recovery.
• Cashless Service for Out-Patient Bills: Enjoy the convenience of cashless payments for out-patient services, making healthcare hassle-free.
• Expert Health Information: Receive reliable and expert medical information to make informed health decisions.
• Streamlined Policy and Claim Administration from Cyprus: Effortless handling of your policies and claims locally for quicker resolutions.
• Preventive and Wellbeing Care: Access to proactive care and wellness services tailored to your health needs and lifestyle.
• Personalized Case Management: Dedicated support to guide you through complex medical situations and ensure comprehensive care.
• Second Medical Opinion: Consult with top specialists for additional insights and confidence in your treatment options.
• U Connect Client Portal: Manage your insurance with ease through our online platform, including electronic claim submissions and the My Digital Doctor symptom checker.
• Specialized Call Centre: Receive prompt and personalized assistance from our dedicated customer service team.

These services are crafted to provide not just coverage but a holistic, supportive healthcare journey, ensuring MultiCare Elite customers receive exceptional care and support every step of the way.

What exciting developments can we look forward to from Universal Life in the near future?

Building on the success of MultiCare Elite, Universal Life is poised to push the boundaries of innovation in the insurance industry. We are dedicated to evolving our product lineup to better serve our customers' changing needs.

Our future plans include expanding our portfolio with even more specialized and advanced insurance solutions. Expect to see enhanced coverage options, cutting-edge digital services, and new products designed to focus on prevention and holistic health management.

Our mission is to continually deliver exceptional value and unwavering peace of mind, adapting to the evolving needs of our clients as they navigate their healthcare journeys. Stay tuned for exciting updates as we continue to set new standards in the insurance world!